ellipse, our support management solution, is now available!Discover ellipse →
Find the right balance between people and AI in your industrial teams.
Helium helps industrial companies turn their data, processes and field expertise into concrete tools: product support, AI applied to business processes, custom applications and off-the-shelf products.
The right approach for every situation
Start from your problem: each situation leads to a concrete answer.
AI-augmented Productivity
- Your AI initiatives stay at POC stage.
- Team adoption remains uncertain.
- Gains aren't tied to any specific process.
Custom Applications
- Your critical processes run on Excel files.
- Your tools create silos.
- Off-the-shelf tools ignore your business rules.
Integrated Product Support
- Your ILS data is scattered.
- Finding information takes time.
- Decisions rely on incomplete information.
Three ways to gain productivity
Get the full potential out of AI
An AI use case implemented and built into a real process, with a measurable gain in time or quality.
Diagnostic workshop
2 hours to find where a business application can unlock productivity, and leave with a concrete plan for your most urgent topic.
“In two hours, Helium helped us cut through the fog around AI. We had plenty of ideas but nothing prioritised. The workshop pinpointed the process where AI could genuinely save our teams time, and we left with a clear, actionable sheet the business teams could understand.”
4-week AI programme
Understand the need, formalise the process, find the bottleneck, choose the AI lever and implement a first use case.
“Helium didn't start by talking technology. They first clarified our process, our users' pain points and the data actually available. In a few weeks, we went from an isolated AI POC to a tool built into our teams' daily work, with a visible gain in preparing our deliverables.”
Deploy the business application your teams need
A robust first version, deployed, used by the teams and improved from their feedback.
Custom business application
A robust first version, deployed and used by your teams, built around an industrial pain point.
“We had a critical process kept alive with Excel files, email threads and lots of manual checks. Helium turned our business rules into a usable application without dragging the teams into an oversized project. The first version secured the process and brought out the right field feedback.”
Master operations with an optimised support system
A clear support data repository, workable processes and a concrete path to a better-performing support system.
Diagnostic workshop
Identify the priority blockers in your data, processes or usage.
“The workshop put simple words on a problem we had been carrying for a long time: our support data existed, but it wasn't usable for decision-making. Helium helped us separate data, process and usage blockers, then prioritise the most useful actions.”
Integrated Product Support Management training
Manage support as a performance system, linking requirements, data, decisions and metrics.
Support Analysis with S3000L training
Use S3000L to structure support analysis, steer decisions and produce usable data.
“The training helped the team see ILS as a performance system, not just a series of deliverables. The discussions were very concrete: data, decisions, metrics, responsibilities and operational use. We left with a clearer view of what to manage and why.”
“Helium made S3000L far more accessible for our teams. The training went beyond the standard itself: it showed how to use support analysis to structure decisions, steer the data to produce and avoid a purely documentary approach.”
Custom business application
Equip your support data repository, support management or data checks.
“Helium quickly understood our support constraints: a scattered data repository, specific business rules, data that was hard to consolidate. The application we built with them made our management more reliable and the information far more accessible to ILS project managers and engineers.”
Steer your support programmes with ellipse
On many programmes, support is managed too late or with too little visibility. ellipse grew out of that field need and turned it into a ready-to-deploy product.
- ✓The 3 priority actions and 3 priority decisions per support domain
- ✓Deliverable progress against milestones
- ✓Requirements, assumptions and decisions still to secure
Our team's experience
Before Helium, our team led tooling and support projects on demanding industrial programmes. These references come from that experience.
Defense
Mission-critical maintenance management
Equipment tracking fully centralised, deployed on time with zero operational disruption.
Shipbuilding
Audit-ready maintenance
Intervention traceability compliant with quality audits, from pilot to production.
Fleet operations
Unified maintenance across a fleet
Real-time visibility for on-board and shore teams across the whole fleet.
Control centres / Mission-critical systems
Tooling for mission-critical operations
Reliable applications for teams operating critical systems around the clock.
An ecosystem to go from business problem to usable system.
Helium relies on selected partners when your projects need complementary skills: software that is reliable in production, a field platform, in-service lifecycle data or technical maintenance. The goal stays the same: turn complex industrial expertise into tools people actually use.
AlpiType
AlpiType is a software engineering partner for industry, specialising in the software that runs operations.
Learn more →
Armtek
In-service lifecycle platform, field data capture and operational use of support data.
Learn more →
Let's talk about your project
A 30-minute conversation is enough to understand your context and find the right starting point.
Talk about your project